If you would like to add items to your existing order, please place an additional order.





Orders cannot be canceled after they are placed.





It is possible to return and refund your order in 14 days when you receive your product. The item needs to be unused and unopened. You get a partial or full refund when the supplier accepts it.





Unfortunately, the products are only shipped to US.

But if you want worldwide shipping you can get a US Shipping Address through MyUs. It makes it possible to ship to almost any country in the world. However, keep in mind the country's tax can make the product more expensive.





Yes, you get a tracking number via email once your order ships. If you haven’t received tracking info within five days, please contact us.





Depending on where you are from and which country you selected, orders can take longer than expected. Also, in some countries, it might be the case that your product is stuck at customs.

You can use the tracking number you got sent per email to see which stage your order is.





Getgy works with multiple global partners, so your items can be shipped separately to speed up delivery. Don’t worry. You will get the items that you ordered.

You can look for your tracking information to see where your products are.





If you want to know if a promotion is happening, you can sign up for the email newsletter. Or you can look for sales banners on the homepage.





Go to Forgot Password to reset your password via email address.





To change your account details, log in to your account and select My Account > Account Details on the right top.

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